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Frequently Asked Questions

Delivery and returns

Where do you ship your orders from?

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All orders are shipped from our office located in Berlin, Germany.

What is the delivery time?

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Orders are prepared and shipped within 24 to 48 hours on business days.

Is delivery free?

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Free delivery in Germany and Europe for orders over €50

Will I receive a tracking number?

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Yes . Once your order has been shipped, you will receive a tracking link by email.

Returns and refunds: Can I return my order?

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Yes . You can return your order within 14 days of delivery, provided the product has not been opened or used.

How do refunds work?

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Once the return is received and approved , refunds are processed within a few business days according to the original payment method.

About Hojicha

What is hojicha and what does it taste like?

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Hojicha is a roasted Japanese green tea with a naturally sweet, chocolatey, and toasty flavor. Smooth and comforting , it has roasted notes of nuts and caramel. It is neither bitter nor grassy .

Does hojicha contain caffeine?

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Yes, but in very small quantities . The roasting process significantly reduces the caffeine content, making hojicha much less caffeinated than regular coffee, matcha, or green tea.

Can I drink hojicha in the evening? Will it affect my sleep?

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Yes . Hojicha is naturally low in caffeine and does not interfere with sleep , making it ideal for consumption in the afternoon and evening.

Is hojicha similar to matcha?

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No. Hojicha is milder, less intense and easier to appreciate, especially for people who don't like bitter teas.

Is this an authentic Japanese hojicha?

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Yes. Our hojicha comes from Japan's only hojicha master, from a century-old house renowned for its exclusive expertise in hojicha and traditional roasting.

Our region of origin, Omi (Shiga Prefecture), often considered the cradle of Japanese tea, has a century-old tea heritage.

We source tea grown in this historic region, thus guaranteeing consistent quality and authenticity.

How to prepare hojicha powder?

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For optimal results:

  • Add 2g of hojicha powder.
  • Whisk with 50g of water at 70°C for about 1 minute until you obtain a smooth and slightly frothy mixture.
  • Add 150 ml of hot water or milk (animal or plant-based).
  • Enjoy it hot or iced.

Is hojicha a good alternative to coffee or matcha?

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Yes. Hojicha provides a calm and balanced energy boost , without nervousness or fatigue , making it an excellent alternative to coffee at any time of day.

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